![]() ![]() ![]() “Though to its credit the Max app is much faster as it crashes more quickly than ever before,” Marc Istook, a morning news anchor at WFAA in Dallas, tweeted. Another user tweeted that on Roku, they were able to watch a show but that the Max service froze if they skipped the recap. Some subscribers said they attempted to log in to Max.com - only to remain stuck on the screen after clicking on the “Start Streaming” button. SEE ALSO: What’s New in Max: 10 Key Changes as HBO Max Relaunches With Discovery Content, Enhanced Features ET, which is comparatively low for a major service. Discovery CTO Avi Saxena told Variety in an interview Monday.Īccording to outage-monitoring service Downdetector, user problem reports about Max were above a normal range on Tuesday morning (compared with HBO Max’s historical average) but were still relatively small: At their peak, there were 447 user outage reports to the site at 9:06 a.m. “The entire team is on standby,” Warner Bros. Learn More About Ads On Kindle and Fire Tablet Factory Reset Your Fire Tablet from Recovery Mode. Discovery is actively monitoring customer reports of technical problems from “war rooms” in multiple locations including in Bellevue, Wash., New York and London. Digital Services and Device Support Fire Tablet Help Miscellaneous Fire Tablet Help Videos. SEE ALSO: Max Launch: All the TV Shows, Movies Coming to Expanded Streaming Serviceįor the Max launch, Warner Bros. “We can share that only minor ones have emerged and were quickly remedied.” Discovery spokesperson said in a statement to Variety. If you select “I need more help,” you’ll be redirected to a chat feature.“You must always anticipate issues on a tech rollout of this scale,” a Warner Bros.Something else: Gifts & registries, Amazon Home Services (AHS), Amazon physical stores, Amazon Pharmacy, Tax exemption information, App suggestions, I need more help.Kindle, Fire, Alexa or other Amazon devices: Fire Tablet, Echo & Alexa enabled Amazon devices, Kind E-reader, Fire TV Devices, Other Devices.Payment, charges or gift cards: Unknown or incorrect charges, Payment declined, Update payment methods, Shop with Points, Problem with a Gift Card, Amazon Credit Cards.Accessibility: Digital Services and Device Support or Something else like orders, accounts, payments, memberships, and more. ![]() Memberships, subscriptions or communications: Manage Memberships & subscriptions, Check messages from Amazon and sellers, Manage Rentals, Other Amazon account settings, Manage Subscribe & Save, Manage email and mail communications, Manage Amazon Household.Prime: Manage or cancel Prime membership, Set Prime renewal reminder, Prime Video, Amazon Fresh and Whole Foods, Update Payment Information, Share Prime benefits, or Amazon Music.eBooks, Prime Videos or Music: Kindle eBooks/Digital Content/Comics, Prime Video, Freevee, Amazon Music, Luna, Appstore for Android, Alexa Voice Services, Prime Gaming/Twitch Purchases, Amazon Games, Softwater/Video Games (Digital Downloads), Amazon Photos, Amazon Kids+, Audible.Login, address, security & privacy: Login and security, Addresses, Suspicious phone call, email or SMS received, Data Privacy Queries.Choose the item you need help with or use the search box at the top of the page to search your ordered items and find the one you have a question about or problem with. A delivery, order or return: Your recent orders will be displayed.Then, the page will explain how to complete the task, resolve the issue, file a report, and more. Select a category, then select the item from that category that relates to your question or problem. Choose what you need help with from the options presented.
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